Returns & Exchanges

At rappid., we want you to love every piece you wear, but if a fit isn't right, we offer a seamless 30-day return and exchange policy for all unworn items with original tags. Our streamlined process ensures you can refresh your wardrobe with total confidence and minimal effort.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached and include the printed return slip provided by the portal.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of starting your request.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange item within 3-5 business days.